Our Management Team
Mary Ellen Gervais - Executive Vice President, InforMed Medical Management Service
Mary Ellen Gervais,
Executive Vice President IMMS
As a registered nurse, Ms. Mary Ellen Gervais has experience in multiple clinical areas and she has more than 20 years experience in the case management field. Previous experience includes nursing on neurosurgery and medical-surgical hospital units, home health and case management.
As InforMed Medical Management Servicesí Executive Vice President, Ms. Gervais oversees the services provided by InforMedís registered nurses. She is also involved in the ongoing development of InforMedís integrated medical management software, which guides medical management staff in evidence-based management. "InforMed provides nurses an opportunity to do what they were trained to do - manage people and populations from a holistic, caring perspective. Our approach to the people we serve and our support of our nursing professionals results in our participants being helped to achieve their goals and cost-effectiveness to be positively impacted.
Ms. Gervais earned her Ph.D. in Health Related Science with a focus on Health Administration. She has published and presented nationally on medical management outcomes. Her doctoral dissertation explored outcomes for chronic care management using the Chronic Care Model and Social Ecology Theory as the theoretical foundation. The results showed that the approach that InforMed supports (one that involves organizational and system-level support for chronic care management) was statistically more significant than the traditional individual-level approach in relation to improving adherence to guidelines. She is a Registered Nurse and a Certified Case Manager. She has served on the Case Management Society of Americaís committees on case management case load management. Ms. Gervais is married and has three great daughters.